Industry-Leading Compliance

We take seriously the responsibility and trust that our clients have placed on us and have invested in the human and technology infrastructure to meet and exceed our client’s compliance expectations.

We built a strong compliance program that successfully incorporates all of the following elements to better serve our clients and their patients.

  • Use of well-defined and published standards of conduct and policies and procedures
  • Designation of Chief Compliance Officer and other designated bodies
  • Development of initial and ongoing training and education for all employees
  • Creation and maintenance of compliance hotline
  • Implementation of a system that effectively responds to all allegations of improper/illegal activities
  • Use of audits and other risk evaluation techniques to monitor compliance
  • Investigation and correction of identified systemic problems and identification of sanctioned individuals

Three Lines of Defense

Navigating the auditory demands of regulatory agencies requires a compliance foundation built from years of experience across multiple industries.

Alltran is fully compliant with:

  • Fair Credit Reporting Act
  • Gramm-Leach Bliley Act
  • Electronic Funds Transfer Act – Regulation E
  • 501(r)
  • Sarbanes-Oxley Act
  • Payment Card Industry
  • Fair Debt Collection Act
  • Health Insurance Portability and Accountability Act (HIPAA)
  • All state & local Mandates

For Residents of NYC: Please contact us to confirm your preferred language for future communications. All communications are in English with the following exception which may vary by creditor: Spanish-speaking agents are available by phone upon request and other telephone translations may be available through Language Line Solutions, a third party service provider.  Written communications may be available in Spanish upon request.  A translation and description of commonly-used debt collection terms is available in multiple languages at www.nyc.gov/dca .