We are a team of caring people who passionately believe there’s a better way to help people resolve financial challenges. We’re dedicated to finding solutions that benefit individuals, families, our business partners, and our communities in which we live.
A transformational force. Passionately believe that there’s abetter way to help people resolve their financial challenges.
We create and foster a culture of problem solvers, who employ empathy and respect. We modernize technology and communications across the revenue cycle.
We leverage expertise across our full company.
We support all this through industry changing compliance.
We believe helping others is the most important thing we can do. That life is unpredictable, and any of us could find ourselves facing financial challenges. That everyone falls down sometimes, and deserves help getting back up.
We believe that, through compassion, collaboration and creative problem solving, we can help individuals and families get out from under debt, and that we can find solutions that are mutually beneficial for the industries we work with.
But most of all, we believe in the power of transformation. That we can transform the lives of the people we help. The bottom lines of the companies we work with. The communities in which we live and work. And the very industry of debt collection itself.
We solve problems together to achieve excellent consumer experiences and mutually beneficial business outcomes.
We treat others the way we want to be treated and have a true desire to help. We are known as the helpful problem solvers.
We do the right thing, even when no one else is looking. Our customers become advocates, complaints disappear, and our employees are engaged.
We never lose sight of our goals and consistently push ourselves to find better ways to succeed. We are changing the industry.