Compliance

Best-In-Class Compliance

We believe compliance and maximization of revenues are complementary activities. Alltran institutes an effective governance of compliance through a framework which supports the activities of systematic reviews, assessments, tests and audits. With every client, we establish a standard of success that is demonstrated through our balanced approach to the resolution of delinquent student accounts, dedication to quality assurance and exceptional customer service.

Alltran continues to thrive in a competitive landscape by demonstrating legal and contractual compliance and fair treatment of borrowers to resolve accounts in a manner that provides the best possible outcome for all stakeholders.

  • Compliance Governance Framework
  • Code of Ethics and Standards of Conduct
  • Published policies and procedures
  • Chief Compliance Officer and designated Compliance/Quality Assurance Department
  • Extensive training and development for all employees
  • Proper Oversight
  • Risk evaluations and management
  • Internal and External audit procedures
  • Remediation strategies and corrective actions for any identified systemic opportunities
  • Effective Communication

Three Lines of Defense

Navigating the auditory demands of regulatory agencies requires a compliance foundation built from years of experience across multiple industries.

Alltran is fully compliant with:

  • Fair Debt Collection Practices Act (FDCPA),
  • Electronic Fund Transfer Act (EFTA),
  • Equal Credit Opportunity Act (ECOA),
  • Unfair Deceptive or Abusive Acts or Practices (UDAAP),
  • Telephone Consumer Protection Act (TCPA),
  • Service-member Civil Relief Act (SCRA),
  • Family Educational Rights and Privacy Act (FERPA),
  • Federal Perkins Regulations 34 CFR 674,
  • Fair Credit Reporting Act (FCRA),
  • Gramm-Leach-Bliley Act (GLBA),
  • Statute of Limitations,
  • And all other Federal and State Regulations governing our industry …

As a specialist in Higher Education, it is imperative that we are regulatory experts as well and maintain strict compliance not only with student loan regulations but also with all consumer financial protection regulations mandated by the Consumer Financial Protection Bureau (CFPB).

Let’s talk about how Alltran can transform your organization.